Libre Rive-Sud S.E.N.C.
Last updated: January 26, 2026
At Libre Rive-Sud, protecting your personal information is a priority. We are committed to respecting your privacy and ensuring the confidentiality of the information you entrust to us, in accordance with applicable laws in Québec, including Law 25.
This policy explains how we collect, use, retain, and protect your personal information when you visit the website Librerivesud.ca or communicate with us.
1. Personal Information Collected
We may collect the following personal information:
First and last name
Email address
Telephone number
Any information you choose to provide to us via a contact form or by email
We collect only the information necessary to respond to your requests and to provide our home care services for seniors on Montréal’s South Shore.
2. Methods of Collection
Personal information is collected on a voluntary basis, in particular when you:
Complete a form on our website
Contact us by email or by telephone
We do not collect any personal information without your knowledge.
3. Use of Personal Information
The personal information collected is used solely to:
Respond to your requests for information
Communicate with you regarding our services
Assess whether our services meet your needs
Improve the quality of our customer service
We do not sell, rent, or share your personal information with third parties for commercial purposes.
4. Cookies
Our website may use cookies for functional purposes and basic analytics. These cookies do not allow us to personally identify you.
You may configure your browser to refuse cookies if you wish.
5. Data Retention and Security
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
Reasonable security measures — administrative, technical, and physical — are in place to protect your personal information against loss, theft, unauthorized access, or disclosure.
6. Access, Correction, and Withdrawal of Consent
At any time, you may:
Request access to your personal information
Request correction of inaccurate information
Withdraw your consent to the use of your personal information
To exercise these rights, please contact us using the information below.
7. Person Responsible for the Protection of Personal Information
In accordance with Law 25, Libre Rive-Sud has designated a person responsible for the protection of personal information.
Person responsible:
Libre Rive-Sud
📧 Email: [libre@librerivesud.ca]
8. Changes to This Policy
This privacy policy may be updated from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions regarding this policy or the management of your personal information, you may contact us at:
Libre Rive-Sud
Website: https://librerivesud.ca
Email: libre@librerivesud.ca